We treat your privacy like a backstage pass. Protected, respected, and never handed to anyone who hasn’t earned it. When you roll with us, whether you’re browsing, buying, or joining the crew, we make sure your personal info stays safe and handled in line with the  Privacy Act 1988 and the Australian Privacy Principles.

By using our site, signing up, or grabbing some gear, you’re giving this Privacy Policy the green light.

1. There for you

Here to back you like the bassline that holds the whole track together. We’re all about lifting up our community, shouting out the Legends who make the noise with us, and giving you the freedom to shine in whatever style hits your soul.

2. What we collect

When you interact with us, we may collect:

  • Your details: Name, email, phone, delivery and billing address
  • Your orders: What you bought, how you paid, your purchase history
  • Your account info: Login details if you create an account
  • Your digital trail: IP address, browser type, pages visited, time on site
  • Your engagement: Whether you open our emails, click links, or shop from campaigns

3. How we collect it

We gather info when you:

  • Cruise through our website
  • Place an order
  • Join our email or SMS list
  • Enter a comp, fill out a form, or drop us a message
  • Chat with us on socials or through support

Some data comes automatically through cookies and tracking tools, the digital equivalent of stage lights following your moves.

4. The backing band

Shopify

Our online store runs on Shopify, the solid amp behind our sound. They securely store your data through their servers and systems. Check out the Shopify Privacy Policy for the full breakdown.

5. Why we collect your info

We use your info to:

  • Get your orders packed, shipped, and in your hands
  • Keep you updated on what’s happening with your purchase
  • Support you when you need a hand
  • Tune and improve your shopping experience
  • Send marketing you’ve actually asked for
  • Run promos, surveys, and competitions
  • Meet legal and regulatory requirements

6. Cookies & tracking

Cookies help us:

  • Remember what’s in your cart
  • Understand how fans use our site
  • Personalise your experience
  • Run ads and retargeting through Meta, Google, and other platforms

You can adjust cookie settings in your browser or opt out of ad tracking through tools like Google Ad Settings or the Network Advertising Initiative.

7. How we store & protect your data

Your info is stored securely through Shopify and our internal systems. We take reasonable steps to keep it safe from misuse, loss, or unauthorised access.

We only keep your data as long as we need it, then delete or de‑identify it in line with the law.

8. Direct marketing

We only send marketing if you’ve opted in. You can bow out anytime, just hit unsubscribe in our emails and follow the steps.

9. Who we share your info with

We may share your data with partners who help us keep the show running:

  • Shopify (e‑commerce & payments)
  • Shipping partners
  • Payment providers (Shopify Payments, PayPal)
  • Analytics tools (Google Analytics, Meta Pixel)

They only get what they need and must follow strict privacy rules.

We never sell your personal data. That’s not our style.

10. Overseas data storage

Some of our service providers, like Shopify, may store or process your data overseas (US, Canada, Europe). Wherever it goes, your info stays protected under Australian privacy standards.

11. Your rights

You can:

  • Ask for access to the personal info we hold
  • Request corrections
  • Opt out of marketing
  • Ask us to delete or de‑identify your data (where legally allowed)

Just reach out using the details below.

12. Questions or requests?

If you’ve got a request about how we handle your data, hit us up:

Got to Contacts page and send request

13. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we’ll post the new version here with a fresh “Last updated” date.